FAQ
General
Why Jaxamilly Nails?
Jaxamilly Nails delivers salon-quality results without the salon appointment. Each set is handcrafted using premium, professional-grade products to create high-quality press-ons designed for both beauty and durability. Compared to typical drugstore options, our nails are sturdier, more long-lasting, and highly chip-resistant—offering a luxury press-on experience that looks and feels elevated from the moment you apply them.
How long is your processing time?
READY TO SHIP (RTS) sets will ship in 1-3 business days.
MADE TO ORDER (MTO) sets can take between 5-7 business days to make them and ship out.
What shipping options do you offer?
We currently ship all orders with USPS First Class at a flat rate of $4.99 or FREE with any orders over $75!
More shipping options coming soon.
DO YOU SHIP INTERNATIONALLY?
At this time we only ship within the U.S.
What is your CANCELLATION AND return policy?
You can cancel your order within 24 hours of placing your order. After 24 hours, all sales are final.
do you offer discounts or a pr program?
Follow @jaxamillynails Instagram and Twitter to stay up to date with any promotions or discounts!
Our Brand Ambassador Program is coming soon.
Press-On Nails
How do i know my nail size?
Please refer to our Size Guide or you can order a Nail Sizing Kit to accurately find your nail size.
How long will my nails stay on?
Using nail glue, your nails will stay on for 2-3 weeks when applied properly.
Using the gel tabs, your nails can last for 1-2 days.
**Please be sure to follow the prep and application instructions included in your order!
can i reuse my press-on nails?
Absolutely! Jaxamilly Nails are long-lasting and chip resistant which make them perfect for reuse. If you use the gel tabs, gently remove the gel adhesive from the nail after wear. If you use nail glue, you may experience a little bit of glue buildup after removing the nail. You can use a Q-tip and acetone to gently remove buildup from the artificial nail. (DO NOT SOAK IN ACETONE!)
i want this ready-to-ship set, but it is not in my size!
Ready-to-ship nails are made as a one-of-one, but each set is available as made-to-order as well so you can customize the length, shape, and size of the same set.
the set i wanted is no longer on your site. can i still order it?
Most sets are only available for a limited time. If there is a set that is no longer available, or a set you see in our gallery, you can place a custom order request here!
Can I request a custom design?
Absolutely! You can request a custom design here.
HOW DO I MAKE MY PRESS-ONS LOOK NATURAL?
Your press-ons will look most natural by using nail glue rather than the gel tabs. Try to slide the press-on under your cuticle as much as possible, but you still want it to feel comfortable. *If you prefer the gel tabs, the same tips apply, but make sure to smooth out any air bubbles under the gel tab and press the artificial nail onto your natural nail as firmly as you can!
Do you offer extra short or extra long nails?
Extra short and extra long options will be available soon. Follow us on Instagram to stay up-to-date!